Cleanliness—A Top Priority for Customers

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    Put yourself into the shoes of a customer visiting a convenience store, carwash or retail petroleum site, what captures your attention when you first arrive? If you are like most consumers, you are looking for a bright, clean, and inviting environment. C-store and carwash cleanliness is becoming increasingly more important to customers and is a key factor in their decision to return. It’s also receiving more attention as patrons are posting comments about their customer experience online…

    Click here to read the full article in Convenience & Carwash Canada.